Trusted by 10+ restaurants across the Greater Toronto Area

Stop losing customers to bad reviews

Smart Review catches unhappy customers before they post on Google. Happy ones get nudged to leave 5-star reviews. And everyone shares their contact info through a fun prize wheel.

Set up before your next customer walks in

Risk-free trialNo card needed
1

Customer scans QR

Place QR codes on tables, receipts, or at checkout. One scan opens a beautiful review page.

2

We route intelligently

4-5 stars? They go to Google. 1-3 stars? Feedback comes straight to your inbox. Private.

3

Spin, win & capture

Everyone spins the prize wheel. You capture their name, email, and phone when they claim their reward.

4.8

Average rating after 90 days

93%

Negative reviews intercepted

2.4x

More Google reviews generated

2 min

Average setup time

Built for Hospitality

Designed for restaurants, cafes, bars and hotels

We built Smart Review from day one for the hospitality industry. Your online reputation directly impacts foot traffic and revenue. We help you take control of it.

Restaurants
Cafes
Bars & Pubs
Hotels
Fast Food
Food Trucks
Bakeries
Spas & Salons

Your Restaurant

Review Dashboard

4.8

Rating

156

Reviews

89%

Positive

5
4
3

The Problem

One bad review costs you $30,000 in lost revenue

Harvard Business School found that a one-star increase leads to 5-9% more revenue. Every negative review that slips through is money walking out the door.

Without Smart Review

  • Angry customer posts a 1-star review on Google for everyone to see
  • You find out days later and the damage to your rating is already done
  • Happy customers walk out without leaving any review at all
  • No customer data captured. No way to bring them back

With Smart Review

  • Negative feedback goes straight to your inbox. Never hits Google
  • You get an instant alert so you can fix things before they escalate
  • Happy customers get guided to post glowing 5-star reviews on Google
  • Every visitor shares their name, email and phone through prize incentives

How It Works

From QR scan to 5-star review in under 60 seconds

Step 01

Customer scans your QR code

Print and place unique QR codes at every table, on receipts, or at the counter. One scan opens a beautiful, mobile-friendly review page with your logo and brand colors.

Step 02

We route reviews intelligently

Happy customers (4-5 stars) get encouraged to share on Google. Unhappy ones (1-3 stars) go to a private feedback form that lands directly in your email. No bad review ever goes public.

Step 03

Everyone spins the prize wheel

A gamified spin-to-win wheel rewards every customer with prizes you control. Discounts, free items, BOGO deals. You set the prizes, odds, and expiry dates for each location.

Step 04

You capture data and grow

To claim their prize, customers enter their name, email, and phone. You build a rich customer database while your Google rating climbs. Track it all from your dashboard.

Features

Everything you need.Nothing you don't.

Sentiment Routing

Reviews get filtered by star rating automatically. Positive ones go to Google, negative ones stay private. Fully Google-compliant.

Custom Prize Wheel

Set your own prizes, odds, and expiry for each location. Gamify the experience to drive engagement and return visits.

Customer Database

Capture name, email, and phone with every single review. Export to CSV or plug into your marketing tools.

Instant Alerts

Get an email the moment someone submits negative feedback. Resolve issues before they ever hit your public profile.

Analytics Dashboard

See everything in real time. Rating trends, review volume, sentiment breakdown, prize redemptions, and customer growth.

QR Code Generator

Generate unique QR codes for each location with your restaurant logo. Download, print, and place them anywhere in under a minute.

Custom Branding

Add your logo and brand colors. The review page looks and feels like your brand, not ours.

Multi-Location

Manage all your locations from one dashboard. Each one gets its own QR code, prize wheel, and analytics.

CSV Export

Export feedback, customers, and analytics as CSV any time. Your data is yours. No lock-in, ever.

Trusted by Restaurants

Hear from our customers

Honestly, I didn’t expect much — but we got 38 five-star reviews in a single day. Two months in, we’re past 175 new reviews. Customers actually enjoy doing it, which surprised me. And the best part? We caught 6 bad reviews before they went online and fixed those issues directly with the customers. That alone made it worth it.

Dharm P.

Owner, Mehfil Indian Cuisine

We had no idea who our regulars were — no emails, no phone numbers, nothing. Now every customer who spins the wheel gives us their info without us even asking. We’ve started sending out offers and people actually come back. It’s the first time we feel like we have a real connection with our customers.

Nisha P.

Chefs of Pauri Khal

More stories on the way...

We're just getting started and our restaurants are already seeing real results. Yours could be next.

Start your free trial

Already a customer? Share your experience at hello@smartreview.ca

Pricing

Simple pricing. One plan that does it all.

Everything you need to turn happy customers into Google reviews and keep unhappy ones private. Cancel anytime.

Pro

For growing restaurants

Recommended
CA$528/year

CA$44/mo effective · save CA$60/yr

Start 14-day free trial

Start free — no credit card required.

Everything included

  • Unlimited feedback & QR scans
  • Prize wheel gamification
  • Google review sync & insights
  • Custom branding (logo + colors)
  • Team seats with role permissions
  • Customer database & CSV export
  • Priority support
  • 3 free table tents (QR + NFC, customized for your brand)

Need more? Order additional table tents anytime from your dashboard.

Taxes (GST/HST) calculated at checkout based on your province.
Questions? Email us at hello@smartreview.ca

FAQ

Common questions

Is this compliant with Google's review policies?

Yes, 100%. We never incentivize Google reviews directly. We simply ask happy customers if they'd like to share their experience, which is fully within Google's guidelines. The prize wheel is separate from the review request.

How long does setup take?

Under 2 minutes. Create an account, name your business, add your first location, and print the QR code. You can customize the prize wheel and branding later. The defaults work great out of the box.

Can I customize what prizes are on the wheel?

Absolutely. You control every prize label, the probability of winning each one, and the expiry period. Each location can have its own unique wheel configuration.

Do I need multiple accounts for multiple locations?

For our v1 launch, each account manages one business. If you have multiple restaurants or branches, you'll create a separate account for each. Multi-business support is on our roadmap.

What happens to the customer data I collect?

All data is stored securely in your dashboard and is 100% yours. You can export it anytime as CSV. We never sell or share your customer data with third parties.

How much does Smart Review cost?

One plan — CA$49/month or CA$528/year (save 10%). Every paid account gets every feature: unlimited feedback, QR codes, the prize wheel, Google review sync, custom branding, and team seats. Start with a 14-day free trial — cancel in one click before day 14 and pay nothing. GST/HST is calculated at checkout.

Your next 5-star review is one QR scan away

Join hundreds of restaurants that are protecting their reputation and growing their business with Smart Review.